OHC Pharmacy Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

OUR COMMITMENT TO YOUR PRIVACY UNDER HIPAA AND TEXAS LAW

At OHC Pharmacy, your privacy is of utmost importance to us. This Notice of Privacy Practices outlines our commitment to protecting your protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Texas laws.

USES AND DISCLOSURES OF PROTECTED HEALTH INFORMATION

We may use and disclose your PHI for the following purposes:

1. Treatment: We may use and disclose your PHI to provide, coordinate, or manage your healthcare and any related services. This includes coordination with healthcare providers involved in your treatment.

2. Payment: We may use and disclose your PHI to obtain payment for the healthcare services we provide. This includes activities such as billing, claims management, and collection efforts.

3. Healthcare Operations: We may use and disclose your PHI for activities that are necessary for our pharmacy operations. This includes quality improvement initiatives, customer service, and business planning.

4. Authorization: Any other use or disclosure of your PHI will be made only with your written authorization. You have the right to revoke such authorization at any time, except to the extent we have already taken action based on it.

USES AND DISCLOSURES REQUIRING AUTHORIZATION

Certain uses and disclosures of your PHI will require your written authorization, including:

1. Marketing: We will obtain your authorization before using your PHI for marketing purposes.

2. Sale of PHI: We will obtain your authorization before selling your PHI.

3. Psychotherapy Notes: Most uses and disclosures of psychotherapy notes will require your authorization.

YOUR RIGHTS REGARDING PROTECTED HEALTH INFORMATION

As a patient, you have the following rights regarding your PHI:

1. Request Restrictions: You may request restrictions on certain uses and disclosures of your PHI, and we will accommodate reasonable requests unless the information is needed for emergency treatment.

2. Confidential Communication: You have the right to request confidential communication of your PHI, and we will accommodate such requests to the extent reasonable.

3. Inspect and Copy: You may inspect and obtain a copy of your PHI, subject to certain limitations and reasonable fees.

4. Amend Your Record: If you believe your PHI is incorrect or incomplete, you may request an amendment, and we will respond within 60 days (or up to 90 days with notice of an extension).

5. Accounting of Disclosures: You have the right to receive an accounting of certain disclosures we have made for the last six years (or a shorter timeframe if requested).

OUR LEGAL OBLIGATIONS UNDER HIPAA AND TEXAS LAW

We are legally bound to:

1. Maintain the Privacy of Your PHI: We will protect the privacy of your PHI and provide you with notice of our legal duties and privacy practices under HIPAA and Texas law.

2. Abide by the Terms of This Notice: We will abide by the terms of this Notice and notify you if we cannot comply with a requested restriction.

COMPLAINTS UNDER HIPAA AND TEXAS LAW

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. Retaliation against you for filing a complaint is prohibited.

CONTACT INFORMATION UNDER HIPAA AND TEXAS LAW

If you have any questions or concerns regarding this Notice or the privacy of your PHI, please contact our Privacy Officer:

OHC Pharmacy

Address: 14250 Memorial Dr. Ste 22 Houston, TX 77079 

Phone: +1 800-674-4440

Email: admin@ohcpharmacy.com

Fax Number: 833-623-3134

EFFECTIVE DATE AND CHANGES UNDER HIPAA AND TEXAS LAW

This Notice is effective as of September 01, 2023. We reserve the right to change our privacy practices and the terms of this Notice in compliance with HIPAA and Texas law. Updated copies of our Notice will be available at our pharmacy and on our website.

Thank you for entrusting OHC Pharmacy with your care. Your privacy and well-being are our top priorities.